Shipping policy
At nomiq, we are committed to making sure your beauty essentials reach you quickly, safely, and hassle-free. Below you’ll find everything you need to know about our shipping process across Canada.
Processing & Delivery Times
We use precise timing to ensure the fastest service possible.
| Timing Component | Detail |
| Order Cutoff Time | 6:00 PM Toronto Time (EST/EDT). Orders placed after this time begin processing the next business day. |
| Handling Time (Processing) | 1–2 business days (Monday–Friday). This is the time it takes our team to prepare and package your order for pickup. |
| Transit Time (Shipping) | 1–4 business days (Monday–Saturday). This is the carrier's estimated time to deliver the package after it leaves our facility. |
| Total Delivery Time | The total estimated delivery time is 2–6 business days from the time you place your order. |
| Shipping Region | We ship across Canada from our Aurora, Ontario location. |
Shipping Rates
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Free Shipping: Enjoy free shipping on all orders of $59 or more (before taxes).
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Flat Rate Shipping: Orders under $59 will be charged a $10 flat shipping fee.
Address Accuracy
Please double-check your shipping details before placing your order—including unit, suite, or apartment numbers. nomiq is not responsible for delays, lost packages, or mis-deliveries caused by incomplete or incorrect addresses.
Damaged or Incorrect Orders
If your order arrives damaged or if you receive the wrong item, please contact us right away at info@nomiq.ca or call 1(855) 886-6647 with photos of the product and packaging. We’ll arrange a replacement as soon as possible at no additional cost to you.
Questions?
If you have any shipping-related questions or special delivery requests, our team is here to help—just email us at info@nomiq.ca or call 1(855) 886-6647