Terms of service
Last Updated: November 1, 2025
Welcome to nomiq! The terms “we”, “us”, and “our” refer to nomiq.
nomiq operates this online store and website — www.nomiq.ca — including all information, tools, products, and services available through it (collectively, the “Services”).
Our e-commerce platform is powered by Shopify, which enables us to provide these Services to you.
By visiting, browsing, or purchasing from our website, you agree to be bound by these Terms of Service (“Terms”) as well as our Privacy Policy and Return & Refund Policy.
If you do not agree, please do not access or use our Services.
1. Eligibility and Accounts
You must be at least the age of majority in your province or territory of residence (18 or 19, depending on jurisdiction) to use our Services.
You agree to provide accurate, current, and complete information when creating an account or making a purchase.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
2. Our Products
We aim to display product details and images as accurately as possible, but please note that colors, textures, and sizes may vary depending on your screen or device settings.
Product descriptions, pricing, and availability are subject to change without notice.
We reserve the right to discontinue or limit the availability of any product at our discretion.
3. Orders
By placing an order, you are making an offer to purchase the selected items.
We reserve the right to accept or decline any order for any reason.
Orders are considered accepted once payment has been successfully processed and confirmed.
Please review your order carefully before submitting, as accepted orders cannot be cancelled.
All purchases made through nomiq are for personal, non-commercial use only. Unauthorized resale is prohibited.
All returns and refunds are subject to our Return & Refund Policy.
4. Pricing and Payment
All prices are listed in Canadian dollars (CAD) and may change without notice.
Prices do not include applicable taxes, shipping, handling, or duties, unless otherwise stated.
Promotional offers or discounts may be subject to additional terms and may not be combined unless explicitly allowed.
You agree to provide valid, up-to-date billing and payment information when completing a purchase.
5. Shipping and Delivery
Orders are processed within 2–6 business days and shipped across Canada from Ontario.
We use trusted carriers such as Canada Post, UPS, or FedEx.
Delivery times are estimates only and are not guaranteed. nomiq is not responsible for carrier delays, customs processing, or events beyond our control.
Risk of loss and title for products pass to you once your order is handed to the carrier.
Please ensure your shipping address is accurate and complete before submitting your order.
6. Final Sale Items
For hygiene and safety reasons, the following items are final sale and cannot be returned or exchanged:
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Unsealed liquids, gels, creams, and aerosol products
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Hair extensions
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Mannequin heads
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Used tools
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Gift cards or promotional items
7. Intellectual Property
All content on www.nomiq.ca — including text, graphics, images, logos, product names, and trademarks — is the property of nomiq or its licensors and protected under Canadian and international copyright and trademark laws.
You may not reproduce, modify, distribute, or use any content from our site without prior written permission.
All rights not expressly granted are reserved.
8. Third-Party Tools and Links
We may provide access to third-party tools or websites that we do not monitor or control.
These are provided “as is” and “as available” without any warranties.
nomiq is not responsible for the content, policies, or practices of third-party sites.
9. Relationship with Shopify
Our store is hosted by Shopify, which provides the e-commerce platform we use to sell our products.
All purchases, payments, and customer relationships are made directly with nomiq.
Shopify is not responsible for your orders, returns, or any product-related issues.
10. Privacy Policy
Your use of our Services is also governed by our Privacy Policy, which complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our Services, you consent to our data collection and use practices as described therein.
11. Feedback and Reviews
If you share reviews, comments, or suggestions, you grant nomiq a worldwide, royalty-free license to use, modify, and share that content for promotional or operational purposes.
12. Errors and Inaccuracies
Occasionally, our site may contain errors or omissions related to product descriptions, pricing, promotions, or availability.
We reserve the right to correct these errors, update information, or cancel orders at any time without prior notice.
13. Prohibited Uses
You agree not to use our Services:
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For any unlawful or fraudulent purpose
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To violate any laws or third-party rights
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To transmit malware or harmful code
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To interfere with or disrupt our website or servers
We reserve the right to suspend or terminate accounts engaged in prohibited activities.
14. Termination
We may suspend or terminate your access to our Services at any time, without prior notice, for violations of these Terms or misuse of our site.
15. Disclaimer of Warranties
All products and services are provided “as is” and “as available”, without warranties of any kind, express or implied, unless otherwise stated in writing.
16. Limitation of Liability
To the fullest extent permitted by law, nomiq and its affiliates shall not be liable for any indirect, incidental, or consequential damages — including loss of profits, data, or goodwill — arising from your use of our website or products.
17. Indemnification
You agree to indemnify and hold harmless nomiq, its affiliates, and partners from any claims, damages, or expenses resulting from your misuse of our Services or violation of these Terms.
18. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
You consent to the exclusive jurisdiction of the courts located in Ontario, Canada.
19. Changes to These Terms
We may update or modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of our Services after such updates constitutes your acceptance of the new Terms.
20. Contact Information
Questions about these Terms can be directed to:
nomiq